Shipping and Delivery Information
This page provides information about our shipping and delivery policies You may also be interested in the payment information and legal information pages.
To view the products in your basket and complete your order, proceed to the basket page.
Shipping policies
- Orders will be shipped within 24hrs of receiving payment. Delivery will be by courier or Royal Mail.
- You will receive an email receipt from Google Checkout confirming that payment has been made.
- You will receive a confirmation email when your order has been shipped. Please call if your products don't arrive within 3-4 working days of this email.
Pick-up orders
You can choose to collect your order in person if you want your products faster, just select the appropriate option on the basket page when you are paying for your products.
You must be able to collect the order from the following address:
James & Terry-Lin Sheppard
9 Roehampton Close
London
SW155LU
Shipping problems
If you don't receive your order within 3-4 working days of your notification email, please contact us or phone:
07775 241 174
